Shiawassee County Community Mental Health Authority Contract Providers Policies

Contract Providers Policies

Clinical Policies

3. Speech and Language Therapy, Occupational and Physical Therapy Evaluations and Services
6. Psychiatric Evaluations and Services
7. Treatment Planning
8. Person Centered Planning
9. Self Determination
10. Supports Coordination Services
11. Termination of Services
12. Continuum of Care
13. Intra-Agency Transfer
14. Customer Involvement in Service Delivery
15. Emergency Services
16. Continuity and Coordination of Care for Physical Health and Substance Use
17. Clinical Criteria
21. Personal Care
28. Medication Orders and Monitoring
29. Medication Management
34. Use of Investigational Medications
36. Advance Directives for Medical Care and Do Not Resuscitate (DNR)
38. Emergency Medical Treatment
39. Coordination of Care
41. Promotion and Management of Positive Adaptive Behaviors
47. Clinical Record Control and Security
48. Clinical Records Format and Purging
49. Clinical Record Retention and Destruction
50. Security of Paper-Based Clinical Records
55. Review and Reporting Recipient Death
55a. Death Reporting Flowchart
61. Access to Provider Network
66. Reporting Requirements
71. Accommodations for Cultural Competency, Limited English Proficiency and Communications
72. Co-Occurring Treatment
74. Interagency Referrals

Human Resources Policies

33. Credentialing and Privileging of Organizations
34. Credentialing and Privileging of Licensed Independent Practitioners
35. Training Requirements

Recipient Rights Policies

1. Recipient Rights System
2. Reporting, Investigating and Resolving Alleged or Suspected Rights Violations
3. Abuse and Neglect
4. Access to Service
5. Informed Consent
6. Confidentiality and Disclosure
7. Comprehensive Examinations
8. Freedom of Movement
9. Communications by Mail, Telephone and Visits
10. Fingerprinting, Audio Taping and Photographing of Recipients or Use of One Way Glass
11. Access to Entertainment Materials, Information, News and Religious Worship
12. Sterilization, Abortion and Contraception
13. Treatment by Spiritual Means
14. Personal Property and Funds
15. Recipient Labor
16. Seclusion and Restraint
17. Conditions Governing the Decision to Institute and Continue Treatment by The Use of Psychotropic Medication
18. Medication Orders and Monitoring (See Clinical Policy #28)
19. Medication Management (See Clinical Policy #29)
20. Rights of Minors to Treatment
21. Reporting Suspected Child Abuse or Neglect
22. Surrogate Decision Makers Durable Power of Attorney for Healthcare Decisions, other Advance Directives
23. Provision of Resuscitative Services
24. Grievance and Appeal Process
25. Confidentiality on Minor Children of Custodial/Non-Custodial Parents
26. Research Review Committee
27. Duty to Warn
28. Incident Reports
28 a. Incident Reports - Flowchart
28 b. Incident Reports - Form 2009
28 c. Incident Reports - Reporting Instructions 2009
29. Sentinel Events
30. Guardianships
32. Jail Diversion Services
33. Service to Consumers with Limited English Proficiency
34. Accommodations
35. MDCH Medicaid Fair Hearing Process
36. Prevention
37. Consumer Choice
38. Complaints, Disagreements, Disputes and Grievances
39. Accessibility of Services
40. Availability of Provider
41. Clinical Protocols
42. Consistency of Support Coordination Services
44. Provider Directory
45. Enrollment, Screening, Referral and Authorization
46. Drug Formulary
47. Recipient Rights
48. Cultural Competence
49. Enrollee Rights
50. Customer Service Structure and Operations
51. Customer Orientation
52. Consumer Advisory Committee
53. Office of Recipient Rights Checks
54. Dignity and Respect
55. Right to Vote
56. Site Assessments
56 a. Site Monitoring Form
56 b. Site Assessment Response
56 c. Site Visit Monitoring Hospital
57. Substance Use Disorder - Ensuring the Rights of Persons Served
58. Substance Use Policies - Ensuring the Rights of Persons Served - External Contract Providers
59. Substance Use Disorder - Informing Recipients of their Rights and Responsibilities
60. Substance Use Disorder - Program Rights Advisor
61. Substance Use Disorder - Release of Information
62. Substance Use Disorder - Safeguarding Recipient Rights
63. Substance Use Disorder - Investigation Process
63 a. Substance Use Disorder - Informal Complaint Form
63 b. Substance Use Disorder - Complaint Form
63 c. Substance Use Disorder - Investigative Report
64. Substance Use Disorder - Understanding Recipient Rights
65. Substance Use Disorder - Staff Acknowledgment of Receipts and Understanding of Recipient Rights Policies
66. Mental Health Services Suited to Condition